Our data collection practices are governed by the following Privacy Policy (Policy). It tells you what data we collect, how we use it and who has access to it. Further important information about your privacy rights is also explained herein. Thus please read the Privacy Policy carefully.
Who we are
SHUBBAK3D is a digital platform for 3D and graphic design. In our online marketplace, customers can find a wide variety of 3D models. Furthermore, we offer an integrated set of creative design services in one place, such as: 3D modeling, rendering, animation, file conversion and VR experience. To facilitate efficient operations within our Website (https://shubbak3d.com/) and provide our customers with best services, we collect data about visitors to our web-pages. This helps us understand how useful the website is and how to improve it.
SHUBBAK3D (company) is the controller of your personal data. You can contact our data protection officer by email at info@shubbak3d.com for any questions or concerns regarding this privacy policy.
What personal data we collect and why we collect it
In this Privacy Policy, “personal data” is defined as any information relating to an identified or identifiable natural person.
Website Usage & Analytics
To improve our Website and provide our users with the best user experience, we collect information about visitors and their behavior on our Website. Such information includes from which countries visitors come to our Website, how often visitors return, which browsers they use, on which devices the Website is browsed, what is their IP address, how they navigate through our Website etc.
We may collect and use the information you provide to us, such as your location, IP address, or any other information you give us by filling in forms on the Website or by corresponding with us, or information received through the use of cookies, as well as information about you that we receive from other sources such as public domain or third parties we work with (business partners, data controllers, advertising networks, social media platforms and others).
Additionally, we collect this information by using third party tools such as Google Analytics or similar ones, which allows to record and analyse statistical data about use of the Website.
Legal basis to collect the data about use of the Website is necessity to perform our service to provide you with our Website and our legitimate interest to improve it.
User Account & Registration
When you register to use our services by establishing an account, we will collect personal data as necessary to offer and fulfill the services you request. Depending on the services you choose, we may require you to provide us with your username and email address to establish an account. We may require you to provide us with additional personal data as you use our services.
Legal basis to collect the data about registration information is performance of a contract to or in order to take steps at your request prior to entering into a contract between us as well as to provide our services.
Purchases & Transactions
When you use our services or access our website, to make purchases from our online marketplace, we collect information about your payments and transactions, as well as other information associated with the transaction such as amount paid, used payment method, address and shipping information if applicable or any other important information.
Legal basis to collect the data about transaction information is to execute a contract between you and us as well as to provide our services. We also process this personal data to fulfill our obligations under applicable accounting laws. In these cases, the processing of personal data is based on mandatory legal provisions which require that we store certain data for accounting purposes.
Comments & Ratings
When visitors leave comments on the site or rate our products or services, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When you visit our Website, you have the opportunity to contact us via Website contact forms, Email messages or any other medium. Such inquires could be to ask questions, make comments, request services, give feedback, suggestions or complaints, or for any other purposes. We process your personal data of your inquiries in order to provide answers to the submitted questions, to respond to the expressed opinions, or provide you with the desired services.
Legal basis for processing this data is our legitimate interest to respond to your inquiries, comments and requests.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
In case you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. When you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
In Shubbak3D, we put our best efforts to keep your data safe and always require the high level of security and confidentiality from our employees and partners.
We may share your personal data with our trusted services providers when they provide services to us, to you on behalf of us and under our instructions. In this case, we will control and shall remain responsible for the use of your personal data at all times.
Transaction information data may be accessible to our partners, who provide us with tools for payments. Our partner PayPal operates in various countries worldwide, therefore depending on your location, your data might be transferred outside EU. To ensure adequate level of safety for your data, the PayPal has established binding corporate rules. Our partner Payoneer is based in the US and certain data may be transferred outside EU. Payoneer ensures your data safety by having suitable contract terms in place.
Statistical browsing data may be accessible to our partners, who provide us with tools for analytics. Google LLC is based in the US and certain data may be transferred outside EU. Google LLC participates in the Privacy Shield.
Your personal data may be disclosed to public authorities if we are required to disclose personal data by law or to comply with a lawful request of authorities.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, accounting or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Additional information on this privacy policy
How we protect your data and what data breach procedures we have in place
We protect customer data with the following site features:
- We are entirely using SSL/HTTPS throughout our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
- Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.
In case of a data breach, system administrators will immediately go through affected users. They will attempt to reset passwords if needed after informing the user.